Privacy Policy

Política de Privacidade

Privacy Policy – ZYRA STORE

This Privacy Policy describes how ZYRA STORE collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, need more information about our privacy practices, or would like to file a complaint, please contact us by email at zyrastoresuport@gmail.com

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual. Below is an overview of what we collect and why.

Device Information

Purpose: To load the Site properly for you and to optimize performance through analytics.
Source: Automatically collected via cookies, log files, web beacons, tags, and pixels.
Disclosure: Shared with Shopify.
Collected data: Browser version, IP address, time zone, cookie data, pages/products viewed, search terms, site interactions.

Order Information

Purpose: To fulfill orders, process payments, arrange shipping, provide confirmations, communicate with you, perform fraud screening, and deliver marketing aligned with your preferences.
Source: You.
Disclosure: Shopify and other payment/shipping providers.
Collected data: Name, billing/shipping address, payment details, email, phone number.

Customer Support Information

Purpose: Customer support.
Source: You.
Disclosure: Support service providers as needed.
Collected data: Any information you provide.

Minors

The Site is not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from children. If you believe your child has provided information to us, contact us for deletion.

Sharing Personal Information

We may share Personal Information with:

Shopify (to power our store).
Law enforcement or regulatory authorities as required.
Other service providers necessary for operations, shipping, payments, marketing, and analytics.

Behavioral Advertising

We use Personal Information to deliver targeted advertising. Examples:

Google Analytics
Third-party advertising partners using cookies and trackers

Opt-out options:

Facebook: facebook.com/settings/?tab=ads
Google: google.com/settings/ads/anonymous
Bing: advertise.bingads.microsoft.com/...
Or via Digital Advertising Alliance: https://optout.aboutads.info/

Using Personal Information

We use Personal Information to provide services such as product sales, payment processing, order fulfillment, communication, and updates about new products and offers.

Legal Basis (EEA Residents)

If you reside in the EEA, we process your Personal Information under:

Consent
Contract performance
Legal obligations
Vital interests
Public interest tasks
Legitimate interests

Retention

We retain Personal Information unless and until you request deletion.

Automated Decision-Making

We do not make fully automated decisions with legal or significant impact. Shopify uses limited automated fraud prevention tools.

Cookies

We use functional, performance, advertising, and social media cookies.
Cookie behavior depends on your browser settings. Blocking cookies may affect site functionality.

Do Not Track

We do not modify data collection practices when “Do Not Track” signals are detected due to lack of industry standardization.

Changes

We may update this Privacy Policy periodically for operational, legal, or regulatory reasons.

Complaints

To submit a complaint, contact us at zyrastoresuport@gmail.com or via mail.
If unsatisfied with our response, contact your local data protection authority.